There is a rule of thumb that might apply here. "Communication is in
the response". In other words, when trying to connect with people, what
you think you said is not as important as what they think they heard.
If you listen to the response you get and remain dispassionate, you can
fix any problems
Larry Carlson
Washoe County
Public Defender
Investigator
(775) 337-4834
[Non-text portions of this message have been removed]
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